Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-ingleside-texas.primarycareaid.com (henceforth referred to as “Home Care Ingleside Texas,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms or services accessed through links on our website. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • As an authorized user: If you use our applications or services, we collect and process your personal information as necessary to provide these services.
  • Website visitors: When you visit our websites linked to this policy, we may gather data about your browsing behavior to improve our online experiences.
  • Communications: We communicate with users through newsletters, emails, phone calls, and texts/SMS messages. By opting into these communications, you agree to the collection and processing of your contact details for these purposes.

Personal Data Collection

We collect several types of personal data, including:

  • Account Information: This includes usernames, passwords, and account settings that users create when registering with our services.
  • Payment and Financial Details: We process payment information required for transactions, including cardholder data (encrypted), billing addresses, and financial records.
  • Purchase Data: Details about products or services purchased from us, such as quantities, prices, and delivery information.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, which we may use to provide personalized experiences.
  • Location Data: Information about your geographical location when you interact with our apps or websites.
  • Feedback and Reviews: We collect comments, suggestions, and reviews that users choose to share with us.
  • Social Media Information: If you connect our services to social media accounts, we may access your public profile information and post content.
  • Product Interaction Data: We track how users interact with our products, including features used, time spent, and preferences indicated.

We obtain this data through direct user input, interactions with our systems, and automated technologies, such as cookies and tracking pixels. Third-party service providers may also share personal data with us, adhering to their respective privacy policies.

Cookies

We use cookies to enhance your online experience and for analytical purposes:

  • Strictly Necessary Cookies: These ensure core functionality, such as allowing you to log in and navigate our website securely.
  • Preference Cookies: They remember your settings and preferences, e.g., language choice and display settings.
  • Analytics Cookies: Used to gather anonymous data about user interactions, helping us improve the performance of our websites and applications.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when these purposes are no longer applicable, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption protocols for secure communication and data storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict security standards to handle data on our behalf.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update incomplete or inaccurate personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: Limiting our processing of your data for specific purposes.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise any of these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it periodically for changes.

Contact Information

For any questions regarding this Privacy Policy, data-related inquiries, or unsubscribe requests, please reach out to us: